jbajji Privacy Policy

Introduction and Applicability

jbajji (https://jbajji.cam) is an online gaming platform in Bangladesh. This privacy policy applies to all registered members and visitors of our platform. By using our site, you are considered to have accepted the terms of this policy.

The main goal of jbajji's privacy policy is to protect the privacy of your personal information and to maintain complete transparency regarding how that information is used. We believe every user should have full control over their own information. That is why we have clearly set out in this policy what information we collect, why we collect it, and how we keep it secure.

This policy applies together with our Terms and Conditions and Responsible Gaming policy.

What Information Is Collected

We collect the following types of information:

2.1 Registration and Identity Information

• Full name and date of birth (for age verification — the user must be 21 years of age or older)
• Mobile number and email address
• National ID card or passport number (where verification is required)
• The user's chosen username and password (passwords are always stored in encrypted form)

2.2 Transaction and Financial Information

• bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
• Deposit and withdrawal amounts and dates
• Transaction reference numbers and history

2.3 Technical Information

• IP address and device type
• Browser name and version
• Operating system
• Time, date, and duration of site visits
• Information collected from cookies and similar tracking technologies

2.4 Gaming Activity Information

• Play history and bet amounts
• Bonus usage history
• Information about gaming habits and preferences (to ensure responsible gaming)

Purpose of Data Collection

jbajji uses your information only for the following legitimate purposes:

• Account management: To create and maintain your jbajji account.
• Identity verification: To confirm age and identity, which helps prevent fraud and ensure a safe environment.
• Processing financial transactions: To complete deposits and withdrawals accurately.
• Customer support: To resolve your complaints and questions.
• Security and fraud prevention: To block unauthorized access and fraudulent activity.
• Ensuring responsible gaming: To monitor your gaming habits and identify problematic behavior at an early stage.
• Meeting legal obligations: To comply with applicable laws and regulations.
• Site improvement: To analyze the user experience and improve the quality of the platform.

We do not sell your information to third parties for marketing purposes.

Data Protection Methods

jbajji follows internationally recognized security measures to keep your personal information protected:

4.1 Encryption Technology

Our site and applications use SSL (Secure Socket Layer) encryption, which keeps all information transmitted between you and our servers secure. Passwords and financial information are always stored in encrypted form.

4.2 Access Control

Only authorized staff can access your personal information, and they work under a confidentiality obligation. All access logs are retained and reviewed regularly.

4.3 Firewall and Security Monitoring

Our servers are protected at all times by firewalls and security monitoring systems. Any unusual activity is detected automatically and action is taken immediately.

4.4 Data Backup

Your information is backed up regularly and stored in multiple secure locations, so that no data is lost even in the event of a technical failure.

Cookie Policy

jbajji uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help our site remember your preferences and session.

5.1 Types of Cookies

• Essential cookies: Required for the core functionality of the site, such as login sessions and security.
• Functionality cookies: Remember your language preferences and account settings.
• Analytics cookies: Help us understand site traffic and user behavior, which is used to improve our site.

You can control cookies by changing your browser settings. Please note that disabling cookies may limit some features of the site.

Sharing Information with Third Parties

jbajji never sells your personal information to third parties for payment. However, we may share information in the following limited cases:

• Payment processors: bKash, Nagad, Rocket, and Upay — only the necessary information is provided to complete financial transactions.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may receive technical session information to operate gameplay.
• Security services: Technology partners who assist with fraud detection and prevention.
• Legal authorities: Relevant authorities as part of a valid court order or legal process.

All third parties are contractually bound to comply with jbajji's privacy standards and may only use the information they receive for the specified purpose.

Data Retention Period

How long your personal information is retained depends on the type of information and applicable legal obligations:

• While the account is active: All your information is retained for as long as your account remains active.
• After account closure: Financial transaction records and identity verification information are retained for a set period as required by law.
• Technical logs: Generally retained for up to 90 days.
• Cookie data: The retention period is determined by the type of cookie and the data is automatically deleted when it expires.

Once the defined retention period ends, your information is securely deleted or permanently anonymized.

User Rights

Every member registered on the jbajji platform has the following rights regarding their own information:

8.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a summary of your information.

8.2 Right to Rectification

If your information contains any inaccuracies or is incomplete, you may request that it be corrected. We will do so within a reasonable time.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information must be retained for a set period due to legal obligations.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, particularly if you raise a question about the accuracy of the information.

8.5 Right to Complain

If you have any concerns about how we handle your information, you may contact us. We aim to respond within 7 business days.

To exercise these rights or to ask any questions, contact our support team via 24/7 live chat.

Protection of Minors' Information

jbajji strictly does not provide membership to anyone under the age of 21. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration. If it comes to our attention that a member is under 21 years of age, their account will be closed immediately and the collected information will be deleted. Parents or legal guardians who believe their minor child has registered on our site are asked to contact us immediately.

Policy Changes and Updates

jbajji reserves the right to change, amend, or update this privacy policy as needed. If there are any significant changes to the policy:

• A clear notice will be posted on the site.
• The "Last Updated" date at the top of the policy will be changed.
• Registered members may be notified through their registered contact details.

If you continue to use the site after the updated policy is published, you will be considered to have accepted the terms of the new policy. We therefore recommend reviewing this policy regularly.

Relationship with Other Policies and Terms

This privacy policy is part of jbajji's broader legal framework. To fully understand the user experience and your rights, you are also encouraged to read the following related policies:

• Terms and Conditions — General terms of site use, bonus rules, and dispute resolution process.
• Responsible Gaming — Guidelines for building healthy gaming habits and features for setting limits.
• About Us — Learn more about the jbajji platform and our values.
• FAQ — Find answers to common questions.